Privacy Policy

Last updated: January 11, 2025

1. Introduction

At dealon.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us:

  • Account Information: Name, email address, password, and payment details
  • Usage Data: Prompts, generated content, and interaction history
  • Device Information: IP address, browser type, operating system
  • Cookies: Session cookies, preference cookies, and analytics cookies

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent activities
  • Train and improve our AI models (anonymized data only)

4. Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third parties who perform services on our behalf
  • Legal Requirements: If required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale
  • With Your Consent: When you have given us explicit permission

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Generated content may be retained for up to 30 days for service improvement purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Withdraw Consent: Withdraw previously given consent

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@dealon.ai